FAQ
3. With which medical centres do we collaborate?
4. What costs include my treatment?
5. Which documents do I need to get treated in Switzerland? How do I apply for a treatment?
6. Am I allowed to bring along companion to my treatment?
7. What information do I get to choose a clinic or doctor?
8. Which language will be used to communicate between a Russian patient and a Swiss doctor?
9. How long does it take to treat an assignment?
10. Can we expect your support in regards to the visa?
11. Which non-medical services do you offer?
12. How long does a survey take?
13. Am I allowed to choose my specialist?
14. Who can we contact in emergency?
16. Is it possible to undergo a treatment of rehabilitation in Switzerland?
17. I need a consultation of a specialist but my time is limited.
18. I’m healthy but I would like to do a medical check-up. What do you offer?
1. Why are Swiss medical centres preferred, compared to Israeli, German, American or Russian clinics?
- The unique healthcare:
- Switzerland is in a leader position related to their medical and pharmacological know how
- Customized treatment for each patient
- All doctors are high-skilled, each doctor passed an internship in different countries before opening up a surgery
- The availability of top-class specialists and comfortable residences at the clinic
- No fake medicaments, medical instruments, prostheses, etc.
- A lot of medicaments firstly come into the Swiss market before they get into other countries (antibiotics, antineoplastic compounds)
- We know several examples of patients who came to Switzerland after a treatment in Israel, Germany and other countries. The opposite never occurred!
- Wealthy Europeans prefer a treatment in Swiss medical centres
2. What guarantee provide Swiss doctors after an examination or treatment at the time of the patient's departure?
After an examination the doctor decides on corresponding treatments and informs you of all possible reactions of the prescribed medicaments. During and after a treatment you've got the right to contact the responsible doctor at any time; you're allowed to talk about your health situation and your complaints.
No one can guarantee you an exclusion of a reinfection after a treatment, except the kind of infection developed a lifelong immunity.
The prophylaxis of various diseases plays an important part in Switzerland. You receive complete information related to treatment references, nutrition and lifestyle.
How do I have to start with initiating a treatment in Switzerland?
- With your personal wish
- With a call at our office and a consultation of specialists
3. With which medical centres do we collaborate?
Our company is an independent consulting institute without being bound on any clinics. We collaborate with all clinics, which are accredited in Switzerland. The medical centres in Switzerland divide in specialised and general clinics, including the rehab centres and private doctor's offices. There are public clinics as well as private ones. On choosing a clinic we consider especially the patient's diagnosis. The choice of the clinic is not the most important thing; it's the choice of the specialist. Several doctors are working in each clinic; according to the Swiss legislation, not the clinic bears the forensic responsibility, the doctors do. That's the reason why the most important condition is to find an appropriate specialist to achieve a successful treatment. Except for all the clinics we're cooperating, we also collaborate with the leading specialists in Switzerland. We know the Swiss medicine from our own experience; our knowledge isn't based on the internet.
4. What costs include my treatment?
Switzerland uses a deposit –system, which means that patients pay the full amount of money for the expected costs for treatment and residence in advance. The first part of the total price represents the medical treatment and the second part the non-medical services. The doctor or the clinic will inform you about the amount of the deposit; the amount of non-medical services depends on personal wishes of the patient.
5. Which documents do I need to get treated in Switzerland? How do I apply for a treatment?
Which documents you need depends on your individual problem. If the patient's disease is already diagnosed and an exact treatment is already chosen, the preceding discoveries and decisions as well as radiograms, MRI recordings and test results can be submitted electronically.
If the patient would like to be surveyed generally without having concrete complaints, it's only necessary to fill in forms.
6. Am I allowed to bring along companion to my treatment?
Yes, every patient is allowed to bring companions; their stay will be organised if you wish.
7. What information do I get to choose a clinic or doctor?
While arranging the program of your period of residence you'll get all available information. Immediately after receiving the confirmation of your entry and your payment for the deposit you'll preserve a complete file containing addresses of specialists who will be part of your survey and/or your treatment.
8. Which language will be used to communicate between a Russian patient and a Swiss doctor?
As you like. All doctors are able to speak German and English (in the French cantons: French and English) If you are proficient in one of those languages and know the medical terminology as well, you're free to communicate with your specialists independently. If you're not familiar with one of those languages, there are several professional translators available. In the majority of cases (80-100%) patients and doctors obtain help from translators: You ask a question in Russian and get an answer in Russian likewise.
9. How long does it take to treat an assignment?
It can take only one day up to a week – depends on the diagnosis and the urgency of the problem. We already had patients who were treated within 24 hours.
10. Can we expect your support in regards to the visa?
We undertake the whole organisations for your journey – not only for you but also for your companions.
11. Which non-medical services do you offer?
- Translator are available
- Transfer and transport services
- Travel guides
- Tickets and hotel reservation
- Administrative and forensic services
- Visa support
- Support for companions
- Purchase and transfer of medicaments
- Exchange service for properties and business contact
- 24-hours-service at the time of your stay in Switzerland as well as after your departure to our home country
12. How long does a survey take?
There are different kinds of surveys in Switzerland. Their duration depends on what kind of survey it is, the age of the patient as well as on the cohesion with the complaints and other diseases of one day up to a week.
Additionally the time factor and the personal wishes will be regarded.
13. Am I allowed to choose my specialist?
Of course! In this case we only accept responsibility for the correctness of the chosen consultation: date, time and coordinates of the doctor.
14. Who can we contact in emergency?
Our offices in Zurich and Moscow operate day and night. According to your location our specialists in Zurich and Moscow are always ready to help you and answer your questions.
15. If the health situation of a patient is rated as especially bad, is it still possible to get a treatment?
Of course! There are a lot of such patients. Swiss specialists never refuse to treat a patient. Our job is to organise a treatment for everyone.
16. Is it possible to undergo a treatment of rehabilitation in Switzerland?
Of course! Switzerland is famous for its rehabilitation clinics. There are postoperative, neurological or general rehabilitation centres.
17. I need a consultation of a specialist but my time is limited.
Depending on your diagnosis we also offer teleconsultation.
18. I'm healthy but I would like to do a medical check-up. What do you offer?
More and more check-up consultations take place in Switzerland lately. Check-ups establish clarity for patients who are concerned about their health.
The clinics offer a program – planned for 1-2 days – for efficient examinations of all internal organs and the body system. In case of discovering pathology, an appropriate treatment or additional consultations will be offered. You will also get concrete recommendation of treatment.
